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All original images and text on this website are copyright and the property of Silkroad and silkroad-shop.com. All rights reserved. 

(C) 2016 Silkroad

Unexpected oriental treasures from the ancient Silkroad. Since 1996.

SHIPPING

SilkRoad charges flat shipping rates, based on where we are shipping and how quickly you'd like to receive your package.

 

Shipping Rates
 
Important Notice

For Europe and other countries there is a high custom clearance fees in their countries with courier air shipment please be aware. Silkroad is not responsible from such charges! Please prefer National Post PTT instead.

There is no customs clearance fee for USA for parcels below 800.- Us$ purchase, sent with air courier shipments.

 To United States standard parcel delivery is Eur 10.- in 3 weeks, express courier delivery Eur 20.- in 4-6 days.

To Europe standard parcel delivery is Eur 5.- in 2 weeks, express courier delivery Eur 20.- in 4-6 days.

All Other International standard parcel delivery is Eur 10.- in 3 weeks, express courier delivery Eur 20.- in 4-6 days.

Turkey, Domestic  PTT is Eur 2.-  delivery in 5-8days, express Kargo Eur 5.- in 2-3 days.

All international parcels free over Eur50.- for PTT 2-3 week delivery. Free for express delivery over 150 euros purchase.

For domestic parcels inside Turkey free for PTT over 10 euro purchase, and free Kargo delivery over 50 euros purchase.

Store pickup is available for all orders except Sundays. Opening hours is between 12.00am to 11.30pm

Shipping Company for international courier service

We use www.kargogo.com/UPS/Fedex for our international packages. it is safe reliable and easy service. Usually ships within

4-6 days worldwide. Your tracking code will be sent to you after your purchase by mail.

Shipping Times and companies for Turkey
Express: Typically 2 business days by Yurtiçi, Aras, Mng Kargo
 

 

We ship online orders from Monday - Friday.  Orders are processed but not shipped on the weekends and national bank holidays.  Orders placed by 2:30 pm GMT+3  will typically ship the same day but are guaranteed to ship by the next business day.

 

 

Statement on International Shipping Rates & Customs

Standard: Global priority packages are not insurable, so unfortunately, SilkRoad cannot be responsible for lost packages. We make every effort to fit packages in the required envelope for Eur 20.-  shipping.  If orders do not fit in the envelope, extra shipping charges may apply. You will be charged the difference upon shipping. 

Expedited and Express: The rate we quote here is for a 5-pound package and includes insurance up to 300 US dollars, plus tracking. If your package exceeds this weight or does not fit into the flat rate envelope provided by Kargogo.com, you will be charged additional shipping. 

Gifts: We’re sorry, Silkroad cannot mark international packages as "gift.” It’s against the law. :)

Customs Fees:  SilkRoad does not collect customs fees.  Each country has different parameters for customs fees and you may be charged by your local customs office.